Hospital Sultanah Bahiyah is expected to play a more effective transformational role as a regional referral centre for 8 government hospitals, 12 Health Clinics in the district of Kota Setar and Pendang, and 11 private hospitals.

The hospital implements the online Total Hospital Information System (THIS), thus guaranteeing high quality services. The new complex incorporates 4 main buildings, namely the Medical Support Block (Specialist Clinic), Ward Block, Main Block and Non-Medical Support Block (Management Office).

The facilities here include 12 Operation Theatres, 6 Day Care Operation Rooms and 13 Maternity Rooms. Up till July 2016, this hospital operates with 1084 beds whereby 923 beds are offered in Hospital Sultanah Bahiyah and the rest are placed in Hospital Sultanah Bahiyah II.

Specialized Medical Services:

1. General Medicine (Gastroenterology, Nephrology, Cardiology, Respiratory, Dermatology, Infectious Diseases, Neurology, Endocrine and Hematology).
2. General Surgery (Colorectal, Pediatric Surgery, Plastic and Reconstructive, Urology, Hepatopancreatobiliary and Neurosurgery).
3. Orthopedics (Arthroplasty)
4. Pediatrics (Pediatric Intensive Care and Adolescent Medicine)
5. Obstetrics and Gynaecology (Gynae Oncology, Maternal Fetal, Reproductive and Urogynaecology)
6. Anesthesiology (Intensive Care and Pain)
7. Otorhinolaryngology (Pediatric ORL, Head and Neck)
8. Ophthalmology (Glaucoma, Vitroretina, Corneaand Oculoplasty)
9. Psychiatry (Community Psychiatry)
10. Forensics (Forensic Histo Pathology)
11. Pathology (Gastrointestinal and Liver Pathology)
12. Pediatric Dentistry
13. Oral Maksilofacial
14. Radiology
15. Transfusion Medicine
16. Emergency & Trauma
17. Rehabilitation Medicine